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MHT05 - Conflict management and personal safety in relation to individuals with mental health difficulties and personality disorder:

This is a full-day event that focuses on conflict and aggression issues that typically surround personality disorder and comorbid health problems. Emphasis is placed on health and safety issues, key defusing skills, conflict management and personal safety. This is an extremely successful training event that has received superb evaluations.

This training is totally unique. It is delivered by psychology-qualified experts, specialising in clinical and forensic psychology and is dedicated to the management of risks to personal safety that escalate from pathologically or criminal-motivated behaviours; typically in lone-working environments. This course This is a full-day workshop which addresses the following key issues:

Practices and procedures that improve lone working safety;
Employees' responsibilities under health and safety legislation;
Improving pre-visit risk assessments;
Understanding the pathology of potentially violent individuals;
A clearer understanding of anger, aggression and emotional conflict that escalates into threatening behaviour;
To improve personal safety;
Learning to recognise the situational factors of potential violence to better manage risk;
Reading body-language and non-verbal behaviour and reading situations to identify pathological behaviours and to action for safety!;
Understanding personality disorder and psychiatric risks;
Understanding issues relating to substance misuse;
Key non-contact defusing skills to improve personal safety;
A clear focus on the real triggers of assault and other factors that challenge the safety of lone working and public-facing employees;
This workshop is dedicated to helping staff manage lone working in a practical way. It also equips delegates with a better understand of psychosocial hazards, to manage anger, aggression and conflict, read body-language to identify potential dangers and to manage conflict with a unique set of conflict management / key defusing strategies to improve personal safety and protect dignity for all!

All training is supported by the very latest research, which is rarely available to the non-specialist trainer.

Contact Us

Call us on 01332 362222 or click here

'This training was fantastic, through, in depth and informative'

'This has definitely helped me in terms of being able to more accurately recognise when students exhibit signs of mental illness and which illness'

'Excellent + above my expectations, extremely informative'

'Simon was an excellent trainer, he explained the aims and objectives of the course. He was engaging and the use of both visual aids and written literature made the learning experience an enjoyable one'

'Very interested, motivated to learn more'

'Very good, excellent'

(I have) 'Greater insight to mental illness such as symptoms and associated problems'

'Raised awareness of diagnostic criteria used in mental health'

'Very good, explained very well, very clear, easy to understand'

'Highlighted a greater understanding on the subject, highlighted how to proceed with an individual with mental health issues and who to contact'

'Will help understand and pick up on traits in work environment. Understand symptoms better'

'I think the training was excellent and informative. The objectives were explained very well. The delivery was very good'

'I work with students who have a variety of mental health disorders. This training has greatly improved my understanding'