Recent delgates evaluations

‘This training is possibility the best I have ever been on. I found it all relevant to my role and I now feel more confident in spotting behaviour that could turn nasty and how to take measures to prevent it or to deal with it if the worst came to the worst! Very valuable information to have in my job!. The trainer was extremely knowledgeable and excellent in his training methods’. Ascis Housing

‘The best violence and aggression course that I have ever been on. Very interesting’ London Barking & Dagenham Council

‘The course was extremely stimulating and probably the best that I have been on with Longhurst Housing’ Longhurst Housing;

‘The course has been most interesting and will be put to good use. I could have quite happily covered more on the subject matter’ Thames Valley Police

‘Hands-down the best training that I have had at Redbridge! Appropriately academic, excellent practical tips. This was brilliant, more of the same calibre training would be appreciated’ Redbridge Borough Council

'Thought that this was an outstanding course and very beneficial' Guildford Borough Council

‘Most Interesting course I’ve been on in years!’ Nottinghamshire Probation

‘Five star! Incredibly interesting, informative, clear and concise. Well done!’ London Borough of Bexley Council

‘Best training I have ever attended: Interesting, relevant &beneficial. Southern Housing Group

‘Ok there... just say a big thank you to Simon for today’s presentation..... I was totally absorbed for hours! It was probably the best training day I have ever had’! North Wales Housing

‘Fantastic course’! Accent Foundation Housing

‘Excellent course, Excellent Tutor and very interesting’ Nottinghamshire Probation

‘Brilliant course!’ Hightown Praetorian & Churches Housing Association

‘Fantastic tutor, would hope that I would be on a course with Simon again. Best one I have been on. Great material and information. More courses like this, hands down the best course I have been on. The information and knowledge is fantastic. Accent Foundation Housing

‘Excellent Course! Very well presented,. Engaging, relevant and informative. Could have done with more time’ Derbyshire Fire & Rescue

‘The case studies were most useful as I was able to link the learnt theory to a situation’ Thames Valley Police

‘Very interesting, Simon was very knowledgeable & clearly an expert in his field’ Accent Nene Housing

‘This comment does not come from politeness. I’m a business trainer and have been on hundreds of courses, or many types. This is by far the best delivered, best informed, most useful and relevant course I have ever been on’ Broadlands District Council

‘Almost all of the course was useful, and extremely well structured, and very well presented from start to finishWalsall Housing Group

'Excellent' Harrow Council

‘Excellent Facilitator, very interesting content. Would recommend to others’ Longhurst Housing;;

‘Very clear information. Excellent tutor. Very informative and interesting’ London Borough of Bexley Council

‘1st Class!’ Guinness Housing

‘How could it be improved? I don’t think that it could be improved at all!' Thurrock Council

'Really enjoyed yesterday, the course was at a relaxed pace and the gentleman who delivered the training was clearly experienced and interesting to listen to. What I found useful is the importance of looking for signs to actually avoid confrontation, like tenants body language and remembering the value of checking tenant history before you go out on visits.' Ascis Housing

‘Should have done this over a year ago. Very Impressive.' Guinness Housing

‘Excellent tutor!’. London Borough of Bexley Council ‘Excellent knowledge, pitched at right level. Explained in ‘Layman’s terms’. London Borough of Bexley Council

'Very, very interesting. Very useful tools’ London Borough of Bexley Council

'An excellent course which was very well presented and gave enough background information to understand.' Cheshire Plains & Peaks Homes

'One of the most interesting training sessions I have ever attended' Cheshire Plains & Peaks Homes

'One of the best courses I have attended' Cheshire Plains & Peaks Homes

‘Trainer had an excellent approach to the subject and was really personable. Interesting confidence-building session’ Broadlands District Council

‘Brilliant course, totally absorbing and enlightening’ Impact Housing

‘Best course to date! 5 start lecture and trainer’ Sentinel Housing

‘Invaluable experience best trainer. Made the learning experience worthwhile Erewash Council

‘Felt the course was absolutely excellent. Trainer enables me to be engaged consistently. Brilliant Course’ Haringey Council

'I thought the training was excellent and very interesting there wasn’t anything that was irrelevant to our job. The trainer was very good and engaged well with us.' Ascis Housing

‘One of the best courses I have ever attended. Very informative and useful for all public facing workers’ Thanet District Council‘

'Very, very good trainer!' Harrow Council

‘Excellent training, really useful’ Hightown Praetorian & Churches Housing Association

'Excellent' Harrow Council

Others:

'This training was fantastic, through, in depth and informative'
'This has definitely helped me in terms of being able to more accurately recognise when students exhibit signs of mental illness and which illness'
'Excellent + above my expectations, extremely informative'
'Simon was an excellent trainer, he explained the aims and objectives of the course. He was engaging and the use of both visual aids and written literature made the learning experience an enjoyable one'
'Very interested, motivated to learn more'
'Very good, excellent'
(I have) 'Greater insight to mental illness such as symptoms and associated problems'
'Raised awareness of diagnostic criteria used in mental health'
'Very good, explained very well, very clear, easy to understand,
'Highlighted a greater understanding on the subject, highlighted how to proceed with an individual with mental health issues and who to contact'
'Will help understand and pick up on traits in work environment. Understand symptoms better'
'I think the training was excellent and informative. The objectives were explained very well. The delivery was very good'
'I work with students who have a variety of mental health disorders. This training has greatly improved my understanding'.
‘Fantastic'
'Very well presented course with a lot of information given in a professional and inclusive way'
'Very impressed with the trainer and presentation'
'Have completed various courses but this was more in depth'
'Excellent, very informative and sensitively explored'
'I found it very interesting and useful. Information kept everyone interested. Thank you'
'Extremely useful course'
'I really enjoyed this course and met some great people'
'Tutor very professional'
'Thoroughly enjoyed the day, will help me understand mental health in our tenants'
'Best training I've personally received'
'Informative, interesting and well delivered course'
'Fantastic' (second delegate comment)
'Thoroughly enjoyable'
'Excellent, very interesting'
‘Great Trainer’
‘Most interesting training I’ve been on in years! Excellently communicated’
‘It was excellent!’
‘Very informative & extremely useful training’
‘Good course – a lot of information well presented’
‘Very appropriate for my type of work. Interesting course’
‘Animated Expert – really interesting. Thank you’
‘Excellent course’
‘Trainer had an engaging style – enjoyed training’
‘Excellent!’
‘Very interesting training session, good use of video clips to explain learning points’
‘Excellent briefing. Trainer made a serious briefing enjoyable and entertaining’